US Travelers Encouraged to Register with Embassy in Mexico City/ Updated Information

Register!  United States tourists traveling in Mexico are encouraged to register with the U.S. State Department in case of an emergency situation.  Please register in the Smart Traveler Enrollment Program (STEP) at: STEP is the primary means that the U.S. Embassy uses to reach its citizens in Mexico.  When you sign up, you will automatically receive email updates, including Travel Warnings and other important announcements such as hurricane warnings, volcano activity, or security messages. state-dept-logo

Equally important, Americans living in Mexico are also encouraged to register for STEP so that they can be reached in case of emergency as well. More information on the program is available at:

UNITEDSTATES EMBASSY IN MEXICO CITY – Bookmark or Save in your “Favorites”

Website in English and Spanish:


Emergency Phone: (01-55) 5080-2000 – Press “0” to speak to the Operator and ask for the Duty Officer


From Mexico: Tel: (01-55) 5080-2000/ Fax: (01-55) 5080-2005

From the U.S.: Tel: 011-52-55-5080-2000 / Fax: 011-52-55-5080-2005

Address: Paseo de la Reforma 305, Colonia Cuauhtemoc, 06500 Mexico, D.F.

Embassy Personnel

The American Citizen Services Unit (ACS) has had several personnel changes within the past year. The new management team in ACS is:

  • Lisa Gisvold – ACS Chief and Country Coordinator
  • Mike Flores – ACS Deputy Chief
  • Molly Amador – ACS Deputy Chief for Passports
  • Nick Gray – ACS Deputy Chief for Special Citizen Services

US Consulate Offices and Agencies

For the locations and map of the United States Embassy in Mexico and all Consulate Office and Agencies: Find Nearest Location | Embassy of the United States Mexico City, Mexico

For more information about the Ixtapa Zihuatanejo area, see:

Hotels & Real Estate

Local Attractions & Activities

Restaurants & Menus

Shops & Services


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