Register! United States tourists traveling in Mexico are encouraged to register with the U.S. State Department in case of an emergency situation. Please register in the Smart Traveler Enrollment Program (STEP) at: https://step.state.gov/step/. STEP is the primary means that the U.S. Embassy uses to reach its citizens in Mexico. When you sign up, you will automatically receive email updates, including Travel Warnings and other important announcements such as hurricane warnings, volcano activity, or security messages.
Equally important, Americans living in Mexico are also encouraged to register for STEP so that they can be reached in case of emergency as well. More information on the program is available at: http://www.travel.state.gov/travel/tips/registration/registration_4789.html.
Report and Inform! The United States Embassy, located in Mexico City, is also looking for local community contacts or volunteer “Wardens,” to stay aware of any pressing issues in the area and to inform the Embassy of any situations that demand immediate action. Wardens are currently needed in the states of Guerrero, Morelos, Hidalgo, Tlaxcala and Tampico. All Wardens must sign a Memorandum of Agreement with the US Embassy/Consulate.
If you are interested, please contact: Ryan Quinn, Vice Consul, U.S. Embassy, México, D.F., Phone: (55) 5080 – 2000, Fax: (55) 5080 – 2042, Email: QuinnRM@state.gov.
Encourage fellow Americans to register at: https://step.state.gov/step/ and explain the benefits of registering their whereabouts with the Embassy.
On occasion, at Embassy request, represent the interests of U.S. citizens to local authorities, and provide the Embassy with information regarding local conditions of concern to U.S. citizens or affecting U.S. citizens.
IN THE EVENT OF AN EMERGENCY
Monitor e-mails, telephone calls, or faxes. If possible, the Embassy will e-mail information directly to your e-mail address. You can then distribute this message as deemed appropriate. In addition, identical information will promptly appear on the Embassy’s webpage at: http://mexico.usembassy.gov/ .
Distribute messages from the Embassy regarding the status of the emergency and suggested actions to be taken. Messages must be transmitted verbatim without interpreting or expanding the message.
Coordinate with Embassy/Consulate personnel in choosing assembly areas and movement routes, should it be necessary to move people to a central location to facilitate communication, documentation, and/or evacuation.
Please note the following important information:
US CONSULAR AGENCY IN ACAPULCO – Consular Agent: Alexander Richards
(An extension of the Embassy in Mexico City)
Address: Hotel Continental Emporio, Costera M. Alemán 121 – Office 14
Acapulco, Gro. C.P. 39670
Office Hours: Monday to Friday from 10:00 a.m. to 2:00 p.m.
Telephone: (52) (744) 481-0100 / (52) (744) 484-0300
UNITEDSTATES EMBASSY IN MEXICO CITY – Bookmark or Save in your “Favorites”
Website in English and Spanish: www.usembassy-mexico.gov
Emergency Phone: (01-55) 5080-2000 – Press “0” to speak to the Operator and ask for the Duty Officer.
From Mexico: Tel: (01-55) 5080-2000/ Fax: (01-55) 5080-2005
From the U.S.: Tel: 011-52-55-5080-2000 / Fax: 011-52-55-5080-2005
Address: Paseo de la Reforma 305, Colonia Cuauhtemoc, 06500 Mexico, D.F.
The locations and map of the United States Embassy in Mexico and all Consulate Office and Agencies:
For more information about Ixtapa Zihuatanejo and the surrounding areas, see: